Service Description

Instructor: Retired Deputy Chief Chris Heppel Questions? Contact chrisheppel@lanefire.org This two-day course provides the supervisor with the basic leadership skills and tools needed to perform effectively in the Fire and EMS environment. The course includes concepts related to a successful transition to supervisory and leadership roles, including concepts of adaptive leadership; change management; active followership; effective communication, including difficult conversations and advocacy-inquiry based dialogue; ethics; authority; power; decision-making; and active engagement through development of a personal plan.