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Waseem Kiran
Waseem Kiran

What You Need to Know Before You Download Updated WhatsApp Business


How to Download Updated WhatsApp Business




WhatsApp Business is a tool for businesses to communicate with their customers over the most popular messaging platform in the world. It is built on top of WhatsApp Messenger and includes all the features that you rely on, such as multimedia, free calls, and group chat. There are two ways to use WhatsApp Business: WhatsApp Business App and WhatsApp Business Platform. The app is for small businesses who personally manage conversations with customers, while the platform is for medium to large businesses who communicate with customers at scale through programmatic access.




download updated whatsapp business



In this article, we will focus on how to download and update the WhatsApp Business app for your business. But first, let's see why you should use WhatsApp Business and what features it offers.


Benefits of WhatsApp Business




WhatsApp Business can help you improve visibility, automate communication, and keep your workflow organized. Here are some of the benefits of using WhatsApp Business for your business:


  • Meet customers where they already are: With more than 2 billion users around the world, WhatsApp is the most popular messaging app in many countries. By using WhatsApp Business, you can reach your customers on their preferred channel and provide them with a convenient and personal way to interact with your business.



  • Drive business outcomes: Whether you want to increase sales, generate leads, or provide customer support, WhatsApp Business can help you achieve your goals. You can send feature-rich messages with text, images, videos, documents, and more. You can also use message templates to send notifications, confirmations, reminders, and other updates.



  • Build long-lasting customer relationships: With WhatsApp Business, you can build trust and loyalty with your customers by providing them with a consistent and reliable service. You can use your business profile to showcase your products and services, use your logo or image as your profile picture, and verify your account with a green checkmark badge.



Features of WhatsApp Business




Business Profile




One of the features of WhatsApp Business is the business profile. This is where you can create a profile for your business that helps your customers find valuable information about your business. You can include your website, location, contact details, opening hours, description, catalog, and more.


To create or edit your business profile, follow these steps:


  • Open the WhatsApp Business app on your phone.



  • Tap More options (the three dots icon) > Settings > Your business name.



  • Tap Edit (the pencil icon) next to any field you want to change.



  • Tap Save when you are done.



Business Messaging Tools




Another feature of WhatsApp Business is the business messaging tools. These are tools that help you be more responsive to your customers and save time. They include:


  • Away messages: These are messages that you can set up to send automatically when you are not available or outside of your business hours. You can customize the message, the schedule, and the recipients.



  • Greeting messages: These are messages that you can set up to send automatically when a customer contacts you for the first time or after 14 days of inactivity. You can use them to introduce your business and provide useful information.



  • Quick replies: These are messages that you can create and save for frequently asked questions or common responses. You can use them by typing a slash (/) followed by a keyword or by tapping More options > Quick replies.



To access or edit your business messaging tools, follow these steps:


How to download the WhatsApp Business app for Android


WhatsApp Business app update: what's new and how to get it


Download WhatsApp Business for iPhone and iPad


WhatsApp Business app features and benefits for small businesses


How to migrate from WhatsApp Messenger to WhatsApp Business app


How to use WhatsApp Web with WhatsApp Business app


How to create a business profile on WhatsApp Business app


How to use messaging tools on WhatsApp Business app


How to verify your business phone number on WhatsApp Business app


How to restore your chat history on WhatsApp Business app


How to set up a catalog on WhatsApp Business app


How to use labels on WhatsApp Business app


How to manage your contacts on WhatsApp Business app


How to use quick replies on WhatsApp Business app


How to use broadcast lists on WhatsApp Business app


How to use status updates on WhatsApp Business app


How to use stickers on WhatsApp Business app


How to use voice and video calls on WhatsApp Business app


How to send multimedia messages on WhatsApp Business app


How to use end-to-end encryption on WhatsApp Business app


How to delete your account on WhatsApp Business app


How to change your business name on WhatsApp Business app


How to change your notification settings on WhatsApp Business app


How to change your privacy settings on WhatsApp Business app


How to change your chat settings on WhatsApp Business app


How to change your data and storage usage settings on WhatsApp Business app


How to change your security settings on WhatsApp Business app


How to change your help settings on WhatsApp Business app


How to backup and restore your data on WhatsApp Business app


How to block and unblock contacts on WhatsApp Business app


How to report spam and abuse on WhatsApp Business app


How to troubleshoot common issues on WhatsApp Business app


How to contact support on WhatsApp Business app


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  • Open the WhatsApp Business app on your phone.



  • Tap More options > Settings > Business tools.



  • Tap the tool you want to use or edit.



  • Follow the instructions on the screen to set up or change your settings.



Landline/Fixed Number Support




A third feature of WhatsApp Business is the landline/fixed number support. This means that you can use WhatsApp Business with a landline or fixed phone number and your customers can message or call you on that number. You can also use the call forwarding feature to receive calls on your mobile phone.


To use WhatsApp Business with a landline or fixed number, follow these steps:


  • Download the WhatsApp Business app from the Google Play Store or the Apple App Store.



  • Open the app and agree to the terms and conditions.



  • Enter your landline or fixed phone number in the international format (e.g., +1 555 123 4567).



  • Tap Next and wait for the verification code to be sent to your phone via SMS. If you don't receive it, tap Call me instead and answer the call from WhatsApp.



  • Enter the verification code in the app and tap Next.



  • Set up your business profile and start using WhatsApp Business.



Run Both WhatsApp Messenger and WhatsApp Business




A fourth feature of WhatsApp Business is the ability to run both WhatsApp Messenger and WhatsApp Business on the same phone with different numbers. This way, you can keep your personal and business chats separate and manage them from one device.


To run both apps on the same phone, follow these steps:


  • Download both WhatsApp Messenger and WhatsApp Business from the Google Play Store or the Apple App Store.



  • Open WhatsApp Messenger and verify your personal number as usual.



  • Open WhatsApp Business and verify your business number as usual.



  • You can now use both apps on your phone and switch between them by tapping their icons.



WhatsApp Web




A fifth feature of WhatsApp Business is the WhatsApp Web. This is a web-based version of WhatsApp that allows you to use WhatsApp Business on your computer's browser. You can sync your chats and messages with your phone and access all the features of WhatsApp Business on a larger screen.


To use WhatsApp Web, follow these steps:


Open your web browser and go to


  • Open the WhatsApp Business app on your phone and tap More options > WhatsApp Web.



  • Scan the QR code on your computer screen with your phone.



  • You can now use WhatsApp Business on your computer and your phone.



How to Download the WhatsApp Business App




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